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Terms and Conditions for the Use of Metodo Ongaro® Sites and App

Last updated 23 January 2026

TERMS AND CONDITIONS FOR THE USE OF THE "METODO ONGARO" SITES AND APP

These terms and conditions (hereinafter the "Terms") apply to all users and visitors (hereinafter "Users") of the websites https://www.metodo-ongaro.com and https://www.store.metodo-ongaro.com (hereinafter the "Sites") owned by Ongaro Horizon SAGL, registered at Via Cantonale 108, CH-6992 Vernate, Switzerland, VAT No. CHE-478.999.539 (hereinafter the "Company").

Users agree to be bound by these Terms offered by the Company when using the Sites and/or the "Metodo Ongaro" app.

Users may not access the Sites using a browser that, by nature or through additional applications, blocks advertisements displayed on the Sites.

Users must be at least 18 years old to register on the Sites; otherwise, registration will not be accepted. If the age requirement is not met, the Company bears no responsibility for the registration or any resulting actions or omissions.

For any questions or information regarding the Terms, please contact us at [email protected]

1. Operation of the Sites, Application and Portal

1.1. Although the Company adopts adequate and advanced technological solutions to ensure that the Sites are constantly accessible and operational, the Company does not guarantee that the Sites or any of their content, services or features are free from errors, malfunctions, viruses or contaminations, available without interruption or downtime, compatible with any hardware or software, or that any defects will be corrected. Any commitment by the Company to develop further features of the Sites is expressly excluded.

1.2. The Company is free to suspend or modify, partially or completely, at any time, the operation and content of the Sites and/or the Portal.

1.3. The Company may, at any time, suspend or terminate the features relating to the Sites and/or the Portal.

2. Disclaimer of Liability

2.1. The Company is not liable to Users for any amount on any grounds (including compensation and indemnities) in relation to the use and/or inability to use the Sites, including any service interruptions or errors on the Sites.

2.2. The Company is not liable in any way or on any grounds for statements and any content published by Users.

2.3. The Company does not provide any advice regarding the training needs of Users in relation to video courses; consequently, all responsibility for the correspondence between educational content and the User's needs lies entirely with the Purchaser.

2.4. The information contained on the Sites and in products purchasable through the Sites is purely informational. The content of products and services contains health and wellness guidance, but Ongaro Horizon SAGL does not in any way provide medical opinions or therapeutic recommendations. Such guidance contained in the products must not in any way replace the direct relationship between a healthcare professional and patient. It is therefore advisable to always consult your general practitioner and/or specialist.

2.5. Ongaro Horizon SAGL assumes no responsibility for any negative effects caused by the use or misuse of the information contained on the Sites and in products purchasable through the Sites.

3. Intellectual Property

3.1. All industrial and intellectual property rights relating to software, algorithms, interfaces, texts and any other material or content of the Sites are the exclusive property of the Company or third parties.

3.2. Consequently, the use and reproduction of all content of any type attributable in any way to the Company is prohibited. Any violation will be prosecuted in accordance with applicable law and the Company reserves the right to close the Account of any User who violates the intellectual property rights of the Company or third parties.

3.3. The Company is the exclusive owner of the Metodo Ongaro® trademark.

4. Registration

4.1. Access to the Sites is reserved for Users. The User may create an account through the Sites by providing truthful information (otherwise the account will be deleted by the Company) and will be responsible for safeguarding the password and the use made of the account.

4.2. The User is solely responsible for the truthfulness, accuracy and authenticity of the data and documents provided. Registration on the Sites is voluntary and free of charge.

4.3. The User is required to keep the Credentials confidential and to take all necessary precautions to that end.

4.4. The Company reserves the right to suspend and/or delete, at any time, a User's Account in the event of violation of third-party rights, provisions of these Terms and any applicable law.

4.5. The User may, at any time and for any reason, close their Account through the procedure available in the dedicated section of the Sites.

4.6. In the event of the User's withdrawal or closure of the Account, any orders already placed through the Portal and confirmed by the Company will be completed, and any subscriptions through the Portal will remain in effect until their natural expiration.

5. Conduct on the Sites and App

5.1. When using the Sites, the User is not permitted to:

  • engage in conduct that causes harm to persons or violates public decency;
  • infringe the property, intellectual and/or industrial property rights of others;
  • transmit content containing viruses or harmful programs;
  • distribute unauthorised advertising, chain letters or pyramid schemes;
  • use the Sites for purposes other than those permitted herein.

5.2 The User is obliged to act in good faith and, in particular, to:

  • not transfer the account, products and services to third parties;
  • personally carry out course viewing activities and use of services;
  • purchase tickets independently and for personal use only.

5.3 The User agrees to hold the Company harmless from all losses, damages, liabilities, costs, charges and expenses (including legal fees) that may be incurred as a consequence of any breach of the obligations undertaken by the User upon acceptance of these Terms.

6. Protection of Minors

6.1 The Company does not operate or provide Services to minors and, in any case, does not intentionally collect information about minors.

6.2 Should the User find that the Sites are in any way offensive or disrespectful towards such individuals, the Company requests to be contacted immediately.

7. Privacy

7.1 Personal data is collected for the purpose of registering the User and activating the procedures under these terms and conditions and the related necessary communications.

Privacy Policy View Privacy Policy

8. Products and Services Purchasable on the Sites

8.1 The Company offers for sale, through its Sites, the following products and services:

  • Online and streaming video courses;
  • Access to in-person courses.
General Terms of Sale View Terms of Sale

9. Applicable Law

These terms and conditions of use of the Sites are governed by Swiss law.